Imprint and Contact Adress
+ 49 (0) 35602 - 527870
Commercial Register: HRB 540822
VR Bank Lausitz eG
Kto Nr.: 570 20 20
BLZ: 180 626 78
IBAN: DE29 1806 2678 0005 7020 20
(BIC) SWIFT: GENODEF1FWA
General Terms And Conditions Of Einheit Produktionen
Phone: + 49 (0) 35602 - 527870
Amtsgericht Ulm HRB 540822
CEO: Olaf Firmer
The following terms and conditions are exclusively in effect for the business relations between us and our customers, unless there is a written rearrangement from us.
Subject of these terms and conditions is the sale of any item distributed by us including any accessory.
Our offers in terms of service, delivery dates and additional ancillary services remain subject to change.
Technical changes are expressly subject to alteration. Prices of the day an order was placed apply. Prices will be stated in the acceptance of order again.
All prices include VAT.
Items remain property of Einheit Produktionen until full payment.
Notes concerning distance contracts:
Articles about distance contracts are solely effective for regular customers. They have no validity for commercial customers, who perform legal transactions, in a way that connects to a commercial or free-lance professional work. For commercial customers only our commercial terms and conditions apply.
Conclusion of agreement:
The agreement becomes agreed on by acceptance of order on the part of Einheit Produktionen. Customer will be informed about the conclusion of an agreement either by affirmation by e-mail or Š in case e-mail delivery fails Š at the latest by delivery of the ordered items.
Caveat of availability:
In case Einheit Produktionen discovers after the conclusion of agreement, that ordered products are not available at Einheit Produktionen or cannot be delivered for legal reasons, Einheit Produktionen can either offer and deliver items similar in quality and price or withdraw from the agreement.
In case customer does not accept the compensatory offer, he or she is entitled to withdraw from the agreement. Upon receiving an compensatory offer customer is also entitled to return items within one month at Einheit Produktionen«s cost, if not fully satisfied with them. Einheit Produktionen will return payments already received after returning of declined goods as well as after a withdrawal from an agreement by either Einheit Produktionen or customer.
Right Of Revocation
You are entitled to revoke this contract within 14 days without giving reasons.
The revocation period is 14 days from the day you or a third party appointed by you (who is not the carrier) took possession of the goods. In order to exercise your right of revocation you have to inform the operator of the shop mentioned in the respective order with a definitive statement (a letter sent by mail or e-mail) of your decision to revoke this contract. Please find a standard statement of revocation form below. It suffices to send the statement of your decision before the expiration of the revocation period.
Cancellation has to be adressed to:
+ 49 (0) 35602 - 527870
Consequences of revocation
In case you revoke this contract, the shop operator has to immediately pay back all payments received from you including costs for delivery (not including extra costs which occurred from you choosing any other form of transport than the most cost effective) by no later than the 14 days from receiving your statement of revocation. For the repayment the same means of payment as with the initial transaction will be employed, except another form of refund payment was specifically arranged with you. Not in any case fees of any kind will be charged due to this refund. When you send back the goods within the period of 14 days the deadline is met.
The shop operator can withhold refund payments until he has regained the goods or until you have submitted a verification that you have sent back the goods, depending which is the earlier point in time. You have to send back (or personally deliver) the goods to the vendor immediately, in any case within 14 days from the day you informed us of the revocation of this contract. You cover the immediate costs of the return consignment. You only will have to cover a possible loss of value of the goods when this loss of value can be attributed to handling not necessary for examination of quality, features and function.
End Of Cancellation Policy
- The right of revocation does not apply with contracts concerning goods, which are not prefabricated or goods that require individual choices or customer relevant modification for their production
- or custom-made products that are clearly made after the personal requirements of the customer,
- the delivery of goods that are quickly perishable, where expiration date is easily exceeded,
- the delivery of sealed goods not suitable for refund for reasons of health protection or hygiene when their seal has been removed after delivery,
- the delivery of goods inseparably mixed with other goods because of their condition
- delivery of alcoholic beverages, on which prices have been agreed upon but can only be delivered 30 days after conclusion of contract and the current value underlies market fluctuations uncontrollable for the contractor,
- the delivery of sound or video recordings or computer software in a sealed packing when the seal has been removed after delivery
- the delivery of newspapers, journals or magazines with the exception of subscriptions
Standard Revocation Form
In case you want to revoke the contract, please fill out this form and send it back to the shop operator via email
Right of withdrawal:
A completed auction can be canceled within one month.
Data-, video- and audio carriers ( Videos, CDs, DVDs, Software etc.) can for copyright reasons only be taken back in their original factory packaging (foil, shrink-wrapped, sealed etc.). For hygienic reasons edibles are also exempt from the right of withdrawal.
Custom-made products ( e.g. products with specialized engravings) are also excluded from the right of withdrawal.
Direction for return consignment:
At a contract value under 40,- EUR return consignment has to be arranged by a franked postal package, when returned unfree postal fees will be deducted from the amount to be refunded . Packages, that cannot be sent by post (e.g. weighing more than 20 kg) or which postal services declare as bulk goods will be collected. Additional costs caused be returning goods with other conveyors, bulk goods charges or self-franked packages (above 40EUR value of goods) be considered. The initial condition of the goods has to be re-established by the use of the original packaging as faras possible. All documents such as manuals, warranty cars etc. have to be included. In any case all goods have to be returned in a packaging suitable for transport including robust outer packing.
Decrease in value:
In case you return damaged or used goods a legally permissible amount will be deducted ; you can avoid this by checking the goods in a way possible in a store and send them back without any signs of use in their original packaging.
Shipping and handling:
Shipment occurs at customers expenses.
Warranty according to legal regulations. Additional guaranties by the producer will not be affected. Typing errors in the descriptions of the items and/or the summary excepted.
Delivery will be carried out by DPD (Pakages).
Transport damages / apparent defects / concealed defects: when detecting an apparent deffect with the items or transport damages customer is obligated to notify with a 14 day period after delivery. On this customer can contact us in written form, by phone (+ 49 (0) 35602 - 527870 or by e-mail (email@example.com).
All waranty claims caused by appearent defects after this period of time are excluded.
Defects, which cannot be detected with in 14 days despite accurate checking, have to be reported to us immediately after detection. In case of a justified notification of defects within the warranty period customer has the choice between compensatory delivery free of charge or remediation of the defect. Should the compensatory delivery or remediation of the defected fail, customer can claim reduction of compensation or withdrawal of the agreement. For the self-acquisition of alternative goods compensation can be claimed.
Customer agrees that Einheit Produktionen is entitled to use, store and analyze data received during the business relation according the German data protection act.
Personal customer data serve the processing of orders, necessary enquieries and customer complaints. Einheit Produktionen will not circulate personal customer data to third parties.
Service partners, who request data to process orders or payments are exempt from this regulation. In these cases the amount of communicated data will be restricted to the necessary minimum. At any given time customer has the right to information, blocking and deletion of his or her data stored at Einheit Produktionen.
German law applies exclusively with the exclusion of Uniform Law on the International Sale of Goods (CISG).
Place of execution and jurisdiction:
1. Cottbus/Germany is declared to be as the place of execution.
2. For agreements with registered traders, legal persons governed by public law or separate assets governed by public law place of jurisdiction will be Cottbus/Germany. This also applies in case customer has no place of general jurisdiction in Germany, he or she changes his or her place of domicile after the conclusion of this agreement out of this territory or in case his or her place of domicile is unkown at the time a complaint is issued.
We reserve the right to change our general terms and conditions at any time without giving reasons. Such changes do not apply to orders already made. Customers agree to the general terms and conditions in effect with any order. In case a single clause of these general terms and conditions becomes disfunctional all other clauses shall remain effective.